Manager of a luxury establishment in the hospitality sector
STATE-RECOGNISED CERTIFICATION
LEVEL 7 TITLE REGISTERED IN THE RNCP (JOURNAL OFFICIEL OF 08 FEBRUARY 2018).
ACQUISITION OF 300 ECTS (EUROPEAN CREDIT TRANSFER SYSTEM)
The Manager of a Luxury Establishment in the Hospitality Sector performs the duties of a general manager possessing the skills specific to luxury business management. They are therefore responsible for the running of the establishment, in terms of its operation and operational management, as well as its short and medium-term development. They report to the Group CEO or owner on the action taken and results achieved, from a financial standpoint in particular.
They perform the following duties:
Administrative and financial management of the establishment
Development of the establishment and management of investments
Designing a quality environment and guaranteeing customer satisfaction
Directing the various stages of the hospitality project
Management of the various departments or services, managers and teams
Relationship management and representation of the establishment at professional events
Analysis of the market and competition
Entry requirements
Bac or equivalent level.
Parallel admission in the 2nd, 3rd, 4th or 5th year after validation of the number of ECTS credits acquired and compulsory 2-week refresher course.
Volumes of hours:
Year 1: 478 h
Year 2: 488 h
Year 3: 548 h
Year 4: 479 h
Year 5: 476 h
Terms of admission
Admission by competitive exam.
You will receive the results of the competitive exam within 72 hours.
After that, our teams will assist you with the registration procedure.
Once your registration is validated, you will become a CMH student for the academic year 2021-2022.
Academic year start dates
- 1st year (initial pattern): Monday 4 October 2021
- 2nd year (initial pattern): Monday 11 October 2021
- 3rd year (initial and alternating pattern): Monday 25 October 2021
- 4th year (initial and alternating pattern): Tuesday 2 November 2021
- 5th year (initial and alternating pattern): Monday 8 November 2021
Patterns
Initial: 1st and 2nd year
Initial or alternating pattern: 3rd, 4th and 5th year
Types of contract available
Professional training contract / Apprenticeship contract / Work-study internship / Part-time fixed-term contract / Part-time permanent contract
Methods employed
- An academic curriculum
Because CMH is above all a management school, the courses are designed to help students acquire fundamental management knowledge. This knowledge base is then applied and adjusted in the hospitality industry, which has its own very specific features.
- Learning soft skills
Soft skills are one of the keys to employability and that is why they are an integral part of our courses. So we make sure our students adopt the attitudes and behaviours required in the workplace from the very beginning of their training.
- Career plan management
We focus on career plan management at our Career Centres, on our Paris and London campuses.
Whether they are hospitality or luxury professionals, all the CMH’s lecturers share the ambition to offer differentiated educational approaches. Because they are experts in their fields and passionate about their work, they are committed to training professionals who are capable of responding to trends and developments in these various sectors.
REVENUE MANAGEMENT
Analytical accounting
Fundamentals of Revenue Management
Revenue Management: Concept, Techniques & Strategies
Revenue Management & Distribution
Revenue Management – Business Game
Revenue Expertise
LAW
Contractual and regulatory law specific to public access buildings
Industrial & intellectual property
Organisational behaviour & human resources
French labour and HR law
SERVICE EXCELLENCE & BUSINESS ETIQUETTE
Soft skills & Grooming
Public speaking
Protocol rules at international receptions
National and international hotel customer typology
Luxury trends & Introduction of a « service excellence » audit
PROJECT MANAGEMENT
Capstone project: business performance
Agile Project Management
Talent Management
HOSPITALITY MANAGEMENT
Management of hospitality organisations
Hazard Analysis Critical Control Point (HACCP)
Gastronomy & hospitality
Tourism, culture & hospitality
Business Ethics
Hospitality Quality Management
Intercultural management
Sustainable Business & Global Innovation
HUMAN RESOURCES MANAGEMENT
Management of human resources
HR management and organisation
Positive leadership
LUXURY BRAND MANAGEMENT & EXTENSION
Luxury universe
Hospitality, luxury & tourism
Luxury Brand strategies
Luxury market trends and analysis
Luxury explained through business cases (Case studies)
Trends in the Luxury market
Changes in the luxury industry
The latest news of the luxury world – Business Intelligence
Eco-tourism and eco-hotel management
Luxury Heritage
Resort management
Luxury Hospitality & Art
Branding Project
LANGUAGES & INTERCULTURALITY
LV1 English
LV2 Russian
LV3 Chinese
LV4 French as a second language (optional)
LV4 Spanish (optional)
LV4 Italian (optional)
Specialisations in 5th year (2 modules to select)
ACCOUNTING & FINANCE
HUMAN RESOURCES
ENTREPRENEURSHIP
DIGITAL COMMUNICATION & EVENTS
Assessment methods
Our students are evaluated throughout the academic season by continuous assessment (homework, case studies, practical workshops, group projects, workplace simulation, role-playing, vivas).
A research dissertation will be written and presented at a viva before a jury at the end of the academic programme.
Accessibility for people with disabilities
Our courses are accessible to most people with visible or invisible, temporary or permanent disabilities. For more information: inclusion@cmh-paris.fr
Post-diploma success and integration*
RNCP Level 7 certification pass rate: 100%
Graduate employment rate: 90% (9 months after graduation)
Continuing study rate: 8%
Mid-course interruption rate: 0%
Work-study contract termination rate: 0%
*source: graduate employment survey 2019-2020 – updated April 2021
Prices
Please see our Grande École Programme page for general price information