EXPLOITATION MANAGER

A HOSPITALITY PROFESSION

General presentation of the profession

As the name suggests, the Exploitation Manager manages the activities of the leisure facility. Their task is to guarantee the economic profitability of operations while ensuring that rules are followed and that the safety of goods and people is maintained. The Exploitation Manager draws out and implements the human resources policy and closely supervises their team. They also handle the company’s administrative, budgetary and logistical monitoring.

The keys to success at this job

This professional is also a salesperson who actively participates in the marketing policy of the site. The development of new offers and products is one of the most important parts of their work. In order to guarantee the commercial dynamism of operations, the Exploitation Manager develops and promotes partnerships with private and public stakeholders and carries out extensive market research. To ensure the good working order of the business, they also define the communication strategy of the establishment.

Required Skills

– Managerial, commercial and logistical skills
– Good administration
– Mastery of communication and IT tools
– Writing and interpersonal skills
– Very good level of English.

Prospects

Progression to a management position

The salary of an Exploitation Manager (M/F) depends on the size and type of organisation in which he or she is employed.

Salary range

The salary of an Operations Manager depends on the size and type of the organisation they work for.

How to become an operations manager

The job of Exploitation Manager (M/F) is not so easy to get into. In fact, it’s usually a job that takes several years of experience as a department manager. It’s only by demonstrating good hotel and managerial skills in the field that you can take on this role.

So, if you hope one day to become a restaurant manager, you’ll need to start by training in the hotel and restaurant trade, and then gradually work your way up the ladder. It may be a good idea to start with a baccalaureate in hotel and catering management, then go on to a hotel management school, such as CMH, which offers a Grande Ecole programme accessible via post-baccalaureate and parallel admission, with the aim of gaining an MBA in international hospitality and luxury brand management. Over a period of five years, the school awards a Level 7 RNCP qualification, enabling you to become a future manager of luxury establishments. If you take this course, you will also be awarded a European Bachelor in hotel and tourism management: a professional, internationally-focused course that will give you a solid grounding in foreign languages and, above all, hands-on experience.

Taking these work-linked courses can clearly add a great deal of value to your CV, as they all need to be supplemented by several years of work experience in an establishment before you can take on the responsibilities of Operations Manager (M/F).

WHERE ARE THEY TODAY?

Jerome Ayala
EB & MBA

“I am currently on a professional mission as part of my dissertation on the development of sales and new technology.”

Elise Lu
EB & MBA 2

“After various experiences in the luxury sector, including the Parisian hospitality trade, I decided to take off for the Mediterranean society”