WELLNESS, FITNESS AND SPA CENTER MANAGER

PRESENTATION

With an annual growth of 8 to 12%, the wellness sector is starting to take a prominent place in the French economic landscape. Fitness institutes, beauty centers and spas welcome a large clientele of individuals every day, concerned about their health and comfort. To properly run these real small businesses, the intervention of a manager is necessary.

WHAT IS A WELLNESS, FITNESS AND SPA CENTER MANAGER? 

Regardless of the activity of the institute or center he manages, the director’s main mission is to ensure the proper functioning of the company. He is primarily responsible for the administrative, financial and political side of his structure.

At the top of the organization chart, he must administer, supervise and advise the daily work of the staff. The director also welcomes new recruits and trains them so that they carry out quality work. In order to fully fulfill his role as manager, he must ensure that his employees evolve in a healthy and pleasant environment.

This major player in the organization is also responsible for maintaining general customer satisfaction and ensuring good relations between employees and customers. Always in deep thought, a director of a spa, wellness or fitness center is able to anticipate the changes to be made to preserve the sustainability of the company.

WHAT ARE THE MISSIONS OF A WELLNESS, FITNESS AND SPA CENTER MANAGER? 

The activities of a director vary depending on the size of his company, his sector and his specialization. But there remains a common base of missions for this profession.

Here are some missions that broadly illustrate the job of director of a wellness center:

• Logistical support
• Training and welcoming new employees
• Responding to customer expectations
• Control of different divisions
• Listening to employees and customers
• Management of different divisions
• Intelligent management and allocation of the budget
• Staff organization (schedules, missions, etc.)
• Monitoring developments and changes in the sector
• Monitoring, study and analysis of the organization’s statistics
• Validation of action plans to be implemented
• Ensuring the sustainability of the company

In the service of his company, the job of director does not have a specific schedule. He can start early in the morning, finish late in the evening and work weekends for the good of his organization.

WHAT QUALITIES AND SKILLS DO YOU NEED TO BECOME A WELLNESS, FITNESS AND SPA CENTER MANAGER? 

To be successful as a spa director, it is necessary to demonstrate a multitude of professional qualities and great personal skills.

• Intelligence and sociability: Above all, this manager must have increased knowledge in his field of action (sport, aesthetics, well-being, etc.). A good general culture will therefore allow you to anticipate the future as well as possible and to be able to adjust accordingly. In the same vein, having excellent interpersonal skills is also necessary.
• Insightful leader: The director must demonstrate a heightened sense of management. Patience, motivation and leadership are three essential skills that will make a difference on a daily basis.
• Cool-headedness and altruism: Good stress management and an unfailing sense of responsibility will be appreciated. As for the human side, this true conductor must demonstrate a team spirit and unfailing listening skills.

WHAT ARE THE SALARY AND PROSPECTS FOR WELLNESS, FITNESS AND SPA CENTER MANAGER? 

In general, the salary of a beginner director varies between 2000 and 2500 euros gross per month. At the end of the career, with experience and accumulated years, the balance increases to reach at least 3000 euros per month (36,000 € per year). Of course, this salary is based on the field of activity, seniority, standing and nature of the company.

Concerning career developments, there are many. A spa director can move towards the management of several spas or a more renowned organization. It is also possible for a director to create his own structure and therefore plan everything himself (projects, sectors, services, hiring and teams).

These professional changes also concern the field of well-being, a sector which, for the bravest, can be exported abroad. As for fitness centers, their managers can decide to manage different establishments. For each of these three positions, it is possible to associate them with each other.

For example: a Spa director has the ability to open his own organization abroad. An institute that can combine Spa, health, well-being and fitness. Such a job is therefore perfect for letting your audacity and innovative spirit speak.

HOW DO YOU BECOME A WELLNESS, FITNESS AND SPA CENTER MANAGER? 

A highly responsible profession, the position of director of a wellness center requires several years of study in higher education. Multiple diploma courses are available and allow you to achieve this professional objective.

After obtaining the baccalaureate (general or technological), young graduates are able to move to a specialized school such as the CMH Academy. With RNCP-certified diplomas of level 6 and 7, we offer a wide range of training courses with an alternating professional rhythm, such as:

The Grande École Program (in 5 years)
The Bachelor (in 3 years)
The Master & MBA (in 2 years)
Able to enter as soon as they obtain their baccalaureate, young graduates will have to provide an application file and pass an exam before actually entering the CMH Academy. A school that advises, encourages, and supports graduates for their professional integration.

WHERE ARE THEYTODAY?