HEAD OF SALES
KEY ACCOUNT MANAGER
ACCOUNT MANAGER

A HOSPITALITY PROFESSION

General presentation of the profession

The work of a manager is split between meetings and frequent trips in the field to meet clients. Under the supervision of the Commercial Director, this sales professional ensures the complete satisfaction of their client. To this end, they renegotiate contracts and take the opportunity to present the client with their company’s new range of products or services. In order to do this, they liaise with the production and logistics departments. They also manage a communication budget to promote new products in partnership with their clients.

The keys to success at this job

The Key Account role has grown considerably in recent years, both in large organisations and in small and medium-sized enterprises. The position of the Key Account Manager is usually acquired by promotion, after several years of experience.

Required Skills

– Expertise in commercial and financial techniques
– Negotiation and listening skills
– Team-leading skills
– Interpersonal skills
– Open-mindedness
– Good availability and ability to cope with stress

Prospects

As in many professions, experience allows you to take on more responsibilities and assume managerial roles. The Key Account Manager will be able to take the next steps and become the Key Account Director and then National Sales Director. They will then head a team of several people. As a final step, they could become the Commercial Director.

Salary range

The Key Account Manager receives an average gross monthly salary of €5,000. Salaries range from €2,500 to €6,600 (gross monthly) depending on the experience and the company.

WHERE ARE THEY NOW?

Jerome Ayala
EB & MBA

“I am currently on a professional mission as part of my dissertation on the development of sales and new technology.”

Elise Lu
EB & MBA 2

“After various experiences in the luxury sector, including the Parisian hospitality trade, I decided to take off for the Mediterranean society”